Asst. Branch Manager
2 days ago
Key Responsibilities
- Assist the Branch Manager in achieving sales, service, and profitability targets of the branch.
- Supervise sales advisors, service staff, and back-office teams to ensure effective performance.
- Support in planning and executing sales strategies, promotional events, and marketing campaigns.
- Handle customer escalations, resolve issues promptly, and maintain long-term customer relationships.
- Monitor daily sales activities, service operations, and ensure compliance with company standards.
- Train, guide, and motivate staff to deliver superior performance and customer service.
- Prepare daily/weekly sales reports and share with the Branch Manager and management.
- Coordinate with OEM representatives, finance partners, and insurance teams for seamless operations.
- Ensure adherence to dealership processes, audit norms, and statutory compliance.
- Act as second-in-command in the absence of the Branch Manager, taking full operational responsibility.
Qualifications & Skills
- Bachelor's degree in Business, Marketing, or related field (MBA preferred).
- 3–5 years of experience in sales/operations, with at least 1–2 years in the automobile industry.
- Strong leadership, interpersonal, and communication skills.
- Proven ability to meet sales targets and handle team supervision.
- Knowledge of dealership operations, CRM tools, and MS Office.
- Customer-focused with problem-solving and decision-making abilities.
Job Type: Full-time
Pay: ₹15, ₹39,778.64 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
Work Location: In person
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