Program Manager

• Strategize, implement and maintain program initiatives in adherence with the organizational objectives.
• Lead the overall program management involving the implementation, customization, and integration of applications.
• Ensure strong governance that ties in with scope, schedule and change management, resource allocation and risk management strategies, to ensure successful program delivery.
• Work closely with project sponsor, cross-functional teams, internal GBLs/Service line teams and project managers to define the scope, deliverables, estimate the required resources, work plan, budget, schedule and ensure reporting and drive progress on the program objectives.
• Monitor program financials, including budget tracking, cost management, and resource allocation to achieve profitability targets.
• Monitor and deliver outputs/outcomes of the program and adapt strategies to optimize.
• Identify and highlight risks proactively and develop mitigation strategies.
• Establish and maintain quality standards, ensuring deliverables meet or exceed customer expectations through regular reviews and quality gates.
• Communicate program updates and business reporting to stakeholders and senior management.
• Assess and manage relationships with any third-party vendors to ensure successful program delivery.
• Manage any change or ambiguity that may arise in the critical path. Drive change management activities for the adoption of new packaged applications, including coordinating training and communication plans.
• Mobilize the operational support required from various parts of the organization. Assign and drive actions across all engaged entities and roles.
• Interact with other SPOCs in the larger business (as applicable) to manage integration and dependencies.
• Stay abreast of emerging technologies and industry best practices to make informed recommendations.
• Possess strong technical and delivery management skills.
• Lead and mentor a team for their professional growth. Foster a culture of innovation and collaboration.

• Program Excellence: Strategic Thinking · Execution Excellence · Commercial Acumen for Profits, Revenues and Growth · Risk and Governance · Change Management · Stakeholder Management
• Collaboration: Ability to Collaborate Across Different Points of View / Different Cultures/ Different teams · Function, Collaborate to build alliances and find 'win-win' solutions · Conflict management with tact and diplomacy
• Outcome Ownership: Outcome Ownership Across the Program · Resource Mobilisation · Agile Implementation In Project · Managing trade-offs against competing priorities
• Reliable Partner: Committed to Clients Success · Builds Trust and Credibility · Executive Presence
• Building High performing teams: Builds Successful Teams that Encourage High Performance
• Creative Intelligence: Creative Problem Solving and Innovation · Practices Systems Thinking · Resourceful
• Agility: Speed in adaptation, response and execution · Learning agility, self-motivated to learn, ability to 'multi-task'

• 10 years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing customer programs
• Excellent understanding of technologies and industry vertical domain areas.
• Demonstrated expertise in specified technology areas and awareness of latest trends in the industry
• Demonstrated experience in leading complex system integrations, data migrations and application customizations. Proficiency in risk management and financial analysis.
• Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends.
• Excellent communication, negotiation and stakeholder management skills, with the ability to interact effectively with senior executives, clients and cross-functional teams in a matrix set-up.

Wipro