Manager, Research

Company Information
At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture
Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Duties & Responsibilities

• Resource Planning:
• Review client requests from previous day and determine daily workload in terms of quantity and complexity.
• Allocate work to team members based on skill sets, experience, and training.
• Utilize work management tools to track progress of work.
• Forecasting and resourcing for the projects based on the available tasks.
• Project Management Responsibilities:
• Act as primary point of contact for designated tasks
• Identify, Train, and appoint Team Members as back-ups for designated tasks.
• Work as a liaison between Internal team and GSS team.
• Identify the future tasks for GSS team and develop the plan.
• Determine monthly workload related to each task.
• Resolve issues related to quality, priority, and timelines for delivery by directly interacting with responsible stakeholders.
• Maintain high level quality and client SLAs for all the tasks.
• Mentoring and Development:
• Ensure retention of staff by using appropriate professional strategies to motivate and communicate with them.
• Mentor team members to ensure that mentees receive appropriate training and direction for improving quality and quantity of work.
• Identify each team member's professional developmental need based on personal interaction with them and decide on the training or developmental plan for each person.
• Train team members on product, process, and client specific requirements.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Ensure efficient design and delivery of all Training policies and ensure they are in line with industry practices.
• Develop training manuals that target tangible results for different services.
• Team Management:
• Set and track goals for self and team members.
• Manage team members attendance at work (approve/disapprove leaves)
• Ensure appropriate work discipline is followed by team members (working hours, conduct on work floor etc.)
• Motivate team members to achieve personal and team goals.
• Conduct one-on-one meetings with team members at least once a month to obtain updates of work completed and goals achieved for the month.

Location
This role is open to candidates working from Bengaluru office, India.

Basic Qualifications

• 8-10 years' work experience (which should include people management) in job areas such as:
• Clinical data management
• Clinical trial coordination at site
• Pharmacovigilance
• Clinical research associate
• Sound knowledge of clinical research methodology, industry regulations and Good Clinical Practice guidelines related to human research.
• Knowledge of pharmaceutical industry regulations and Good Clinical Practice guidelines related to human research.
• Expected to work independently, as well as in a team environment.
• Excellent organizational and administrative abilities.
• Ability to liaise with key stakeholders across the organization.
• Familiarity with MS Office and various business software.
• Post-graduate or graduate education in Pharmacy, Medical Sciences or Clinical Research from a reputable educational institute.

Preferred Qualifications

• A highly personable nature that fosters teamwork.
• Excellent communication skills – oral as well as written.
• High energy and positive attitude towards working in a culturally diverse environment.
• A passion for ensuring outstanding client support with a solutions-oriented attitude.
• Proactive and takes ownership in all tasks from start-to-finish.

Physical And Mental Requirements

• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by central, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.