Workforce Management(WFM)

Real Time Analyst (RTA) MIS, WFM at Fastinfo! - Location: Kolkata, Salt Lake Sector V - >Experience: 1 Year Fastinfo is looking for a detail-oriented and proactive Real Time Analyst to join our workforce management team! If you have strong analytical skills and a passion for optimizing operations in real-time, we want to hear from you! Key Requirements: 1....

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

Real Time Analyst (RTA),MIS,WFM at Fastinfo Location: Kolkata, Salt Lake Sector VExperience: 1 YearFastinfo is looking for a detail-oriented and proactive Real Time Analyst to join our workforce management team If you have strong analytical skills and a passion for optimizing operations in real-time, we want to hear from youKey Requirements:2+ years of...

Real Time Analyst (RTA) at Fastinfo Location: Kolkata, Salt Lake Sector VExperience: 2+ YearsFastinfo is looking for a detail-oriented and proactive Real Time Analyst to join our workforce management team If you have strong analytical skills and a passion for optimizing operations in real-time, we want to hear from youKey Requirements:1+ years of experience...

Job Summary:We are seeking a proactive and detail-oriented Real-Time Analyst (RTA) to join our Workforce Management (WFM) team. The RTA will be responsible for monitoring intraday call center performance, ensuring staffing levels meet service goals, and making real-time adjustments to optimize agent efficiency and customer experience.Key...

Urgently hiring WFM / RTA Specialist / Dialer AnalystUS Process / NIGHT SHIFTWORK FROM OFFICELocation : KOLKATAWFM Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an...

HR Business AdvisoryMonitor and evaluate employee performance, and design appraisal systems.Lead training and development programs to enhance staff skills and career growth.Forecast manpower needs based on business plans and sales targets.Organize training programs to improve employee skills, customer handling, and sales efficiency.Develop leadership...

Kronos ConsultantExp 3 to 12 YrsLocation – PAN IndiaNotice – 30 daysAt least 6 years of hands-on experience in Implementation, Development and Support projects related to Kronos WFC / UKG Pro WFM (WFD) Applications.Good experience in Kronos WFC/UKG Pro WFM with functional expertise in Timekeeping, Scheduling, Forecasting, Accruals, Attendance and...

Job Description Hiring for International Chat & Voice Process We are looking for experienced professionals to join for International Chat & Voice Process Location: Noida, Kolkata Eligibility Criteria: Minimum Experience: 12 months in International BPO Voice or Chat Process Salary & Benefits: min. 3LPA - 5.5 LPA Joining: Immediate 5 days...

The company is looking for a skilled MIS / RTA Executive with at least 1 year of BPO experience. The ideal candidate should have strong knowledge of data management, reporting, real-time monitoring, workforce management support, and advanced MS Excel skills.Key Responsibilities:Prepare & maintain daily/weekly/monthly reportsMonitor real-time adherence (RTA)...