Customer Support Executive
3 days ago
Teleperformance Hiring for Fresher/ Exp for Gurgaon location
Job Responsibilities-
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Process Requirements :
Graduation is mandatory.
Goodcommunication in English [ Verbal & written ]
Graduate Fresher/Under-graduate with 1 yr exp on paper can also apply
Benefits :
6 days working
PF, Insurance, Mediclaim,Gratuity Benefit
Please carry a copy of your resume & mention "Geeta"
Contact -HR Geeta Mehra
Location - Teleperformance , 96-97 Udyog Vihar phase 4 Landmark Opposite Airtel Building
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