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Telecaller Executive

2 weeks ago

Gurgaon, Haryana, India FindingPi Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a highly skilled and experienced Telecaller Executive to join our team at FindingPi Pvt. Ltd., located in the Software Product industry. The ideal candidate will have 1-6 years of experience.

Roles and Responsibility

  • Handle customer inquiries and provide excellent customer service.
  • Make outbound calls to promote products or services.
  • Build strong relationships with customers through effective communication.
  • Meet sales targets and achieve monthly goals.
  • Collaborate with the sales team to share best practices and improve performance.
  • Maintain accurate records of customer interactions and sales activities.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficient in using CRM software and other telecalling tools.
  • Ability to build rapport with customers over the phone.
  • Strong negotiation and closing skills.
  • Experience working in a similar role, preferably in the Software Product industry.