Business Development Operations Specialist

1 week ago

Udupi, Karnataka, India Manipal Technologies Limited Full time ₹ 70,00,000 - ₹ 1,20,00,000 per year

An
Integrated Logistics Management - Operations Specialist
is responsible for overseeing the end-to-end flow of goods, services, and information across the supply chain, ensuring that transportation and distribution are seamlessly coordinated. The role focuses on
strategic integration of logistics functions
to optimize efficiency, reduce costs, and enhance customer experience.

Key Responsibilities

Role Overview

To lead the end-to-end Secure Logistics & Card Fulfilment business, including domestic and international distribution, closed-loop banking deliveries, secure packaging, and the MPi TracLogix digital logistics platform. This role is responsible for strategy, P&L, operations excellence, product innovation, customer management, and compliance under ISO & PCI-DSS frameworks. The leader will drive scale across India and multi-country markets while ensuring 100% secure-chain and audit-ready operations.

A. Operations & Secure-Chain Management

  • Oversee end-to-end fulfilment operations—from inventory to last-mile delivery.
  • Ensure seamless delivery to bank branches, end customers, and multi-country locations using tamper-evident packaging and barcode tracking.
  • Implement secure-chain protocols including locked storage, vetted transporters, secure transportation routes, and delivery confirmations.
  • Ensure 100% adherence to ISO, PCI-DSS, and regulatory requirements.

B. Logistics Partner & Vendor Management

  • Manage empanelment and performance of national & regional courier partners, Speed Post, and international logistics partners.
  • Drive SLAs, audits, cost negotiations, and periodic performance reviews.
  • Ensure API integrations, tracking accuracy, and service reliability.

C. Digital Platform Leadership – MPi TracLogix

  • Drive adoption and continuous enhancement of our digital platform for banking and financial services clients.
  • Oversee product roadmap, UI/UX improvements, workflow automation, and new feature development.
  • Ensure real-time integration with courier partners and provide visibility dashboards to customers.

D. Customer Management & Business Development

  • Build and maintain strong CXO-level relationships with banks, fintechs, and enterprise clients.
  • Lead solution design for large RFPs/RFQs in logistics, fulfilment, and secure shipments.
  • Ensure service excellence across PIN codes and international geographies.
  • Drive NPS improvements, retention, and wallet-share growth.

E. Compliance, Risk & Audit

  • Ensure operational compliance with secure-chain protocols, PCI-DSS, ISO 27001, and RBI guidelines where applicable.
  • Conduct risk assessments, incident handling, and internal/external audits.
  • Maintain a zero-tolerance culture for security breaches.

F. Team Leadership

  • Lead cross-functional teams across operations, logistics, account management, technology, and compliance.
  • Build a high-performance culture with strong governance and operational discipline.
  • Mentor future leaders in the business.

  • Business Development Manager

    1 week ago

    Udupi, Karnataka, India Blackfrog Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Blackfrog Technologies is a manufacturer of advanced cold chain solutions, committed to delivering innovative, reliable products for industries reliant on temperature-sensitive logistics. Our flagship product, Emvolio, has already transformed the vaccine supply chain in India and beyond. Now, we are expanding our offerings to serve private sector industries...

  • Cloud Specialist

    6 days ago

    Udupi, Karnataka, India Niveus Solutions Full time

    Job Description:Job Description:We are seeking a Cloud Specialist with expertise in Python and experience with Agentic AI technologies. The ideal candidate will be responsible for designing, implementing, and managing cloud-based solutions that leverage Python programming and AI-driven capabilities to enhance system performance and scalability. You will work...

  • Manager - Operations and Implementation

    1 week ago

    Udupi, Karnataka, India MedVerve Healthcare Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Qualification: BDS/ BHMS + MHAKey Responsibilities:* Experience in TPA, Insurance Company, UTI TSL , Hospital Sector * Understanding of the product and provide training and product demo to new and existing clients * Team management/ handing team of Medical officers / quality analysts * Handling operations of the accounts * Meeting and understanding of the...

  • Oracle Apex Developer

    3 hours ago

    Udupi, Karnataka, India Nelvian Solutions Full time

    Company DescriptionNelvian Solutions is a pioneer in IT consulting, dedicated to leveraging digital innovation to elevate businesses. We provide cutting-edge solutions and guidance to help clients navigate the complex technology landscape with ease. We stand out with our commitment-free approach, offering dynamic and agile partnerships that adapt to your...

  • Cloud Associate

    6 days ago

    Udupi, Karnataka, India Niveus Solutions Full time

    Job Description:Job Description:We are seeking Cloud Associates with expertise in Python and experience with Agentic AI technologies. The ideal candidate will be responsible for designing, implementing, and managing cloud-based solutions that leverage Python programming and AI-driven capabilities to enhance system performance and scalability. You will work...

  • Senior Officer/Analyst, Branch Manager, Consumer Banking Group

    2 weeks ago

    Udupi, Karnataka, India DBS Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Business FunctionAs the leading bank in Asia, DBSConsumer Banking Groupis in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Assistant Manager

    2 days ago

    Udupi, Karnataka, India Adani Full time

    DescriptionAbout Business:Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned...

  • Data Scientist

    1 week ago

    Udupi, Karnataka, India Adani Full time

    DescriptionAbout Business:Adani Group: In recent years, we have evolved from a new player in power generation to India's largest private thermal power producer, with a capacity of 15,250 MW and a 40 MW solar project in Gujarat. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is...

  • Senior Manager

    1 week ago

    Udupi, Karnataka, India Adani Full time

    DescriptionAbout Business:Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned...

  • Deputy Manager

    1 week ago

    Udupi, Karnataka, India Adani Full time

    DescriptionAbout Business:Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned...