Manager - Operations and Implementation

1 week ago


Udupi, Karnataka, India MedVerve Healthcare Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Qualification: BDS/ BHMS + MHA

Key Responsibilities:

* Experience in TPA, Insurance Company, UTI TSL , Hospital Sector

* Understanding of the product and provide training and product demo to new and existing clients

* Team management/ handing team of Medical officers / quality analysts

* Handling operations of the accounts

* Meeting and understanding of the customer requirements, plan implementation

* Travel to the customer's site as and when required for training and implementing

* Ensure service levels are maintained at hospitals

* Establish objectives and operational criteria for accounts managed.

* Understand the requirements of Clients regularly and implement the process at hospitals.

* Motivating / retaining the team members.

* Develop and implement organizational policies and procedures for the facility of customers.

* Gathering and analyzing data (learning) and using it to plan and implement.

* Sitting on Team Meetings and representing the views of clients

* Regular Analysis for effective usage of the platform

* Planning and implementing strategic changes to improve service delivery.

* Extrapolating data for quality assurance and monitoring purposes.

* Regular visit to hospitals to review and streamline the process, document and share MOMs

* Other activities as assigned by your reporting manager.

Flexible in Travelling, Good Communication skills

Team Handling, Committed, Accountability and Responsibility.



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