Intern
21 hours ago
About the Role:
We are looking for a detail-oriented and proactive Operations Intern to support our last mile delivery operations and order management processes. The intern will gain hands-on experience in managing delivery logistics, tracking orders, and ensuring timely fulfillment, while working closely with the operations team.
Key Responsibilities:
- Assist in coordinating and monitoring last mile deliveries to ensure timely and accurate order fulfillment.
- Track and update delivery status, ensuring smooth communication between delivery teams, customers, and internal stakeholders.
- Manage and update order records in the system, including cancellations, returns, and replacements.
- Support operational planning to optimize delivery routes, reduce delays, and enhance efficiency.
- Assist in preparing daily/weekly operational reports and dashboards.
- Collaborate with vendors, drivers, and internal teams to resolve operational issues promptly.
- Contribute to process improvement initiatives to enhance customer satisfaction and operational efficiency.
Requirements:
- Currently pursuing or recently graduated in Business, Logistics, Supply Chain, Operations, or related fields.
- Strong analytical and problem-solving skills.
- Good communication skills, both verbal and written.
- Proficient in MS Excel / Google Sheets; familiarity with order management software is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with strong organizational skills.
Learning Opportunities:
- Exposure to end-to-end last mile delivery operations.
- Hands-on experience in order tracking and operational analytics.
- Understanding of logistics planning, vendor management, and process optimization.
Job Types: Fresher, Internship
Contract length: 6 months
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
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