Intern
4 days ago
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
- Under general direction, manage the Airline Solutions (AS) Radixx Ezycommerce, Digital Experience, Digital Connect, Digital Connect Check-in, Digital Experience Check-in Delivery activities across multiple airlines and coordinating with various internal Sabre teams and customers.
- Interface with airline customer's IT and/or Business departments to prepare, validate, and support product changes and activations related to new functionalities and features.
- Interface with Sabre internal development, care and delivery teams that are responsible for the delivery of new solutions, features, code modifications or table configuration updates.
- Able to maintain Sabre product team and customer documentation, ensuring accuracy and including every documentation related to future functionalities is complete and accurate.
- Effectively communicate, both verbally and written with various levels of employees and customers.
- Assist with troubleshooting and work internally with different teams to keep track on investigation and resolution progress of issues reported either coming from the Helpdesk or from a customer testing effort.
- Work with the Project Management team to discuss progress made and obstacles found for possible escalation.
- Responsible for identifying dependencies, prerequisites, interfaces and to understand customer needs and customizations during a project initiation phase.
- Conducts Health Checks (state of the business analysis) for all projects mentioned above with customers upon request.
- Join calls with airlines to review issues reported and resolution progress as needed.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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