Engagement Specialist

1 week ago

Bengaluru, Karnataka, India Acengage Infoservices Full time ₹ 3,00,000 - ₹ 6,00,000 per year

EXIT PROCESS

Job Title: Engagement Specialists - Exit Management

Location: Work from home

Job Overview: Conducting telephonic exit interviews for the employees who have quit the client organizations to gauge the root cause in order to reduce attrition rate.

Responsibilities and Duties:

  • Conducting telephonic exit interviews with employees in a specific format
  • Framing feedback for the responses captured from the employee
  • Identifying the reason why employee left the company
  • Probing about the factors that triggered employee to leave
  • Should complete the required number of daily targetss

Requirements:

  • Good communication, writing, listening and probing skills
  • Good time management skills
  • Personal laptop, mobile and a good internet connection
  • Past HR/ psychology work experience would be preferred
  • Education for freshers - Psychology graduate or post graduate OR MBA in HR

For more information about the company please visit our website

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