Transactional Quality Manager/Quality Manager//BPO//Diversity//BPO

Leading BPO in KolkataHiring for Transactional Quality ManagerInternational Voice processMust be a Manager On papers in Quality in International BPOOver All Experience 8+ YearsLooking for Diversity CandidatesCTC UPTO 18LPARole & responsibilitiesAnalytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR)Manage Call Quality & Client...

Leading BPO in KolkataHiring Operations Manager- International Voice ProcessMust be working as a Manager or Tenured Deputy Manager in BPO in International Voice ProcessHandled Team Span of 80+ including Team Leader, Assistant ManagerGood in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPSCTC UPTO 18LPACandidate willing to relocate can also...

Quality Manager is responsible for the quality of service delivery within the BPO operations. It involves monitoring performance, identifying areas of improvement, and implementing strategies to enhance customer experience & operational efficiency.

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...

Leading BPO in KolkataHiring for Sr Quality AnalystInternational Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Voice processMust have Experience in International BPO BPOOnly Graduate5 Days WorkingCabs in ODD HoursShifts 24*7Responsibilities:• Monitors, evaluates and / or audits a sampling of inbound and/or outbound...

We're looking for a proactive HR Manager with proven experience in international BPO/voice hiring and IT/digital recruitment. You'll take full ownership of our in-office HR, from recruitment to admin, payroll, compliance, and employee relations. Required Candidate profile2+yrs HR manager with hands-on international BPO/voice and IT recruitment Prior...

Job summaryWe are looking for a highly motivated and experienced BPO Team Lead to join our Academy team. The ideal candidate will have 5 to 8 years of experience with a strong technical background in D365 Retail Type Script and AX D365 Retail. This role requires working from the office during day shifts with no travel required. The successful candidate will...

Apply NowJob TitleQuality AnalystJob DescriptionFOR KOLKATAQuality Analyst || International BPO Experience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate)Communication:Excellent verbal and written communication skills to provide clear...

At ResultMinds we are looking for BPO Associate / Digital ON-Call Sales Executive / BPO Sales Associate.Only Physical InterviewOur Office location: Kasba, Kolkata near Acropolis Mall.Requirments:To make calls to new leadsTo understand customer's need and handle their queriesTo close sales and achieve monthly targetsTo generate leads and make calls to...

Urgent Hiring Pan India Location MNC International BPO & Domestic BPO Voice Process / Non Voice Email Chat Process Work from Home & Work From Office Pan India Location.Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l...