Social Media Executive
14 hours ago
Social media executive
Responsibilities (Non-Exhaustive)
- Monitor and updated social media accounts, website, and marketplaces with latest
content.
- Creating the content calendar for the month.
4
- Coming up with ideas & implementing online events & contests with influencers.
- Coordinating with in-house team (graphic designer, content etc.) to create a consistent
stream of new content for audience interaction while analyzing, managing, and
altering schedules where necessary to optimize engagement.
- Work closely with the marketing team to develop social media campaigns
- Generate, edit, publish and share engaging SEO ready blogs for the website.
- Solving customer queries and maintain good customer relations.
- Handling customer communication at various channels like calls, WhatsApp, Email,
Instagram, Facebook, etc.
- Create tickets where required for customer queries resolutions.
- Responding to negative customer comments online and managing reputation.
Qualifications
- Patient Listener, Excellent Communication skills -
- Must know fluent English (Oral and written) and Hindi,
- Good Typing Speed, Problem Solving, Greatly confident.
- University/College degree is an asset.
- Familiarity with Microsoft office and social media platforms.
Platforms (Non-Exhaustive)
- Own Website – Shopify Based
- Snapchat
- Youtube
Experience
- Candidates from the E-commerce industry will be highly preferred
- Female candidates are preferred.
- In terms of years of experience, 1 to 3 years (Not a rigid criterion if the worth can be
proven with work).
Job Type: Full-time
Work Location: In person
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