Social Media Executive

2 days ago

Panipat, Haryana, India rajeev dresses pvt ltd. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Social media executive

Responsibilities (Non-Exhaustive)

  • Monitor and updated social media accounts, website, and marketplaces with latest

content.

  • Creating the content calendar for the month.

4

  • Coming up with ideas & implementing online events & contests with influencers.
  • Coordinating with in-house team (graphic designer, content etc.) to create a consistent

stream of new content for audience interaction while analyzing, managing, and

altering schedules where necessary to optimize engagement.

  • Work closely with the marketing team to develop social media campaigns
  • Generate, edit, publish and share engaging SEO ready blogs for the website.
  • Solving customer queries and maintain good customer relations.
  • Handling customer communication at various channels like calls, WhatsApp, Email,

Instagram, Facebook, etc.

  • Create tickets where required for customer queries resolutions.
  • Responding to negative customer comments online and managing reputation.

Qualifications

  • Patient Listener, Excellent Communication skills -
  • Must know fluent English (Oral and written) and Hindi,
  • Good Typing Speed, Problem Solving, Greatly confident.
  • University/College degree is an asset.
  • Familiarity with Microsoft office and social media platforms.

Platforms (Non-Exhaustive)

  • Own Website – Shopify Based
  • Instagram
  • Facebook
  • Snapchat
  • Linkedin
  • Youtube
  • Twitter

Experience

  • Candidates from the E-commerce industry will be highly preferred
  • Female candidates are preferred.
  • In terms of years of experience, 1 to 3 years (Not a rigid criterion if the worth can be

proven with work).

Job Type: Full-time

Work Location: In person

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