
Food and Beverage Attendant
3 days ago
Job Summary
To take room service orders or restaurant orders from guests via phone or in-person, ensuring accurate and efficient order processing, and providing exceptional customer service at their desk in restaurant, in-room or banquet.
Key Responsibilities
Take Food Orders: Receive and process food orders from customers via phone, online, or in-person, ensuring accuracy and attention to detail.
Handle Customer Inquiries: Respond to customer inquiries about menu items, prices, and promotions.
Provide Menu Information: Provide customers with menu information, including ingredients, allergens, and nutritional information.
Food Service: Service them in Restaurant, In-Room or Banquet Dining with complete hygiene.
Process Payments: Process payments for food orders, including handling cash, credit card transactions, and mobile payments.
Maintain Order Accuracy: Verify orders for accuracy and completeness before submitting them to the kitchen or delivery team.
Manage Order Timelines: Manage order timelines to ensure timely preparation and delivery of food orders.
Handle Customer Complaints: Handle customer complaints and resolve issues in a professional and courteous manner.
Maintain Cleanliness and Organization: Maintain a clean and organized workspace, including the order-taking area and surrounding environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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