
Italian Language Expert
1 day ago
Hiring: Customer Success Associate – Italian (C1 Certified)
Location: Plot No. 76 A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana – 122016
Work Mode: Work From Office
Shifts: Rotational (for both male & female)
Openings: 15
Process & LOB
Process: International Process
LOB: Bird – Italian
Position Details
Title: Customer Success Associate – L1
Qualification: Graduate in any field
Experience: Freshers & Experienced (both eligible)
Language Requirement: Italian (C1 Certified) with excellent communication in English, Hindi & Italian
Compensation: ₹8 – ₹11.5 LPA
Eligibility & Skillset
Strong communication skills with no MTI/RTI, grammatical or pronunciation errors
Proficiency in Italian (C1 Certified)
Ability to handle international customers with professionalism
Roles & Responsibilities
Provide customer assistance and query resolution via international channels
Document customer interactions accurately in the system
Ensure end-to-end resolution of customer issues
Maintain high levels of customer satisfaction and service quality
Interview Process
HR Round
Ops Round
Versant Round
Join us and build a global career with Bird's International Process
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