Service Desk Analyst

Job Title: Service Desk AnalystLocation: NoidaExperience: L2:3 – 5 Years/ Lead:5+ YearsEmployment Type: PermanentAbout the Company:Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to...

Role:Service Desk ManagerExperience:2–5 YearsLocation:Noida – OnsiteRole OverviewWe are seeking aService Desk Managerto oversee and support IT service desk operations, ensuring high-quality technical support and customer satisfaction. The role involves managing incidents, service requests, and ITSM processes in a fast-paced, enterprise environment.Key...

Role - Service Desk Experience required :- Min 2 international service desk 5 Days working || 2 rotational offRotational shift Both Side cab Location - Noida For more details call or whatsAppHR Rakhi @ Required Candidate profileNOTE :- Candidates must be from international voice background

1) Excellent written and verbal communication in English2) Technical Knowledge preferred3) Excellent Team Management Skills4) Good logical thinking5) Proven capability to manage/influence internal and external stake holders6) Able to manage team members across locations and across shifts7) Potential to act as a backup for other domain leads8) Accountable for...

Service Desk ManagerPosition Overview: The Service Desk Manager will lead and manage the IT Service Desk operations for a fast-paced FinTech environment, ensuring high availability, security, and seamless support for business-critical applications and platforms. This role is responsible for delivering high-quality service, meeting stringent SLAs, and...

Position Overview:The Service Desk Manager will lead and manage the IT Service Desk operations for a fast-paced FinTech environment, ensuring high availability, security, and seamless support for business-critical applications and platforms. This role is responsible for delivering high-quality service, meeting stringent SLAs, and supporting regulatory and...

Job DescriptionRole:Service Desk ManagerDo: ESSENTIAL DUTIES/RESPONSIBILITIES :Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use...

Service Desk EngineerPosition Overview: The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. This role plays a critical part in maintaining system availability, user productivity, and service quality in a fast-paced IT...

Hiring for Service desk voice process Experienced :- Min 18 +month international voice & service desk Location - Noida Salary - 6.5lpa to 7.5lpa Both side cab 5 days working|| 2 offs If more info call or whatsAppHR Required Candidate profileNOTE :- Language Proficiency -C1 Need immediate joiner

Front desk and reception dutiesVisitor and call management: Greet and direct visitors, answer, screen, and forward incoming phone calls, and take messages.First point of contact: Provide basic information about the company's products or services to visitors and callers.Reception area maintenance: Keep the reception area tidy and professional.Security:...