Microsoft Dynamics 365 Architect

Microsoft Dynamics 365 Senior Lead Engineer

Experience Required: 9–10 Years

Location: Bangalore, Hyderabad, Pune, and Gurgaon

Employment Type: Full-time

Primary Skills

• Implementation from Scratch
• Migration
• Integration
• Enhancements (D365)
• Good to have: Python / .NET

Job Description

We are looking for a Senior Lead Engineer – Microsoft Dynamics 365 who will be responsible for end-to-end implementation, customization, and support of Microsoft Dynamics 365 applications. The ideal candidate should have strong hands-on experience with D365 CE modules, Power Platform, integrations, and data migration.

Key Responsibilities

• Implement and configure Microsoft Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Operations, etc.) based on business requirements.
• Gather, analyze, and translate business requirements into system functionality.
• Customize D365 using workflows, forms, views, dashboards, and reports.
• Provide technical support, troubleshoot issues, and ensure timely resolutions.
• Develop and manage data migration processes from legacy systems to D365.
• Integrate D365 with other enterprise applications.
• Conduct user training sessions and prepare user manuals.
• Perform upgrades, patches, and regular system maintenance.
• Monitor and enhance system performance following best practices.
• Collaborate with stakeholders to design, test, and deploy system enhancements.
• Continuously evaluate and suggest improvements or new D365 features.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 9–10 years of experience with Microsoft Dynamics 365 (Sales, Customer Service).
• Strong understanding of CRM and Operations business processes.
• Experience customizing and configuring D365 (workflows, forms, custom entities).
• Hands-on experience with Power Platform (PowerApps, Power Automate, Power BI).
• Experience integrating D365 with third-party systems.
• Strong knowledge of SQL, SSRS, Power BI for reporting and data analysis.
• Familiarity with both D365 Online and On-Premise versions.
• Understanding of Microsoft Azure and cloud-based architecture.
• Excellent problem-solving, debugging, and communication skills.
• Ability to work independently and as part of a team.

Preferred Skills

• Microsoft Dynamics certifications (e.g., Dynamics 365 Fundamentals, Finance & Operations).
• Experience with PowerApps and Power Automate for custom solutions.
• Familiarity with Agile/Scrum methodologies.
• Experience with DevOps practices in D365.
• Prior experience leading or mentoring a technical team.

Candidate Screening Questions

• How much hands-on experience do you have in your current role?
• What is your current role and responsibilities in the ongoing project?
• Which D365 CE modules have you worked on (Sales, Customer Service, Field Service, Marketing)?
• Describe your current team structure (onshore vs offshore).
• What domains have you worked in?
• Have you been involved in solutioning and implementing systems independently?

Technical Screening Questions

• Describe your current role and responsibilities in your recent projects.
• What percentage of your current project work involves coding?
• Detail your hands-on experience with:
• Plugin coding and JavaScript development
• Power Automate Flows (mandatory)
• Integrations and new functionality development
• Have you led or provided technical guidance to a team?
• Can you handle client requirement analysis and independently deliver solutions?

About the Company

Gaura Nitai Technologies is an innovation-driven IT solutions company specializing in enterprise application development, digital transformation, and staff augmentation. We deliver next-generation solutions that help businesses scale efficiently with the right technology and talent.

Job Types: Full-time, Permanent

Work Location: In person