Marketing Coordinator

7 days ago

Cochin, Kerala, India Dermaglow cosmetic and dental private limited Full time ₹ 2,40,000 - ₹ 7,20,000 per year

We are looking for a Medical Coordinator to manage incoming patient inquiries and ensure smooth coordination of consultations, procedures, and follow-ups. The ideal candidate should have excellent communication skills, a pleasant personality, and a proactive approach to patient conversion and satisfaction.

Minimum 1 year experience in marketing required

Key Responsibilities:

  • Handle all incoming leads (calls, WhatsApp, online inquiries, walk-ins) and convert them into consultations or procedures.
  • Explain hair transplantation and cosmetic procedures to patients clearly and confidently.
  • Coordinate doctor appointments, treatment schedules, and follow-up visits.
  • Maintain and update the lead database and track conversions daily.
  • Ensure smooth communication between patients, doctors, and clinic staff.
  • Follow up with potential clients to build trust and improve conversion rates.
  • Support the clinic team with front office tasks, patient forms, and case documentation.
  • Maintain confidentiality and ensure all patient interactions are handled professionally.
  • Assist with basic marketing coordination, such as feedback collection and posting patient testimonials .

Requirements:

  • Bachelor's degree in any discipline (preferably healthcare, business, or related).
  • Prior experience in medical coordination, clinic counseling, or healthcare sales preferred.
  • Excellent communication in English and Malayalam/Hindi.
  • Strong interpersonal and multitasking skills.
  • Good computer skills (Excel, CRM tools, WhatsApp Business, etc.).
  • Friendly, empathetic, and confident in speaking with patients.

Benefits:

  • Performance-based incentives
  • Training and skill development
  • Supportive and growth-oriented clinic environment

Schedule:

  • 10:00 AM – 6:30PM (can vary based on appointments)
  • 6 days a week

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment

Work Location: In person

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