Corporate Trainer

5 days ago

Chennai, Tamil Nadu, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

Preferred candidate profile :

  • Bachelors degree
  • Proven experience in training with over 1 years of experience as a Trainer on papers.
  • Minimum of 3 years of experience from Healthcare Payer side (Claims & Payment Integrity)
  • Experience with the development of training materials including presentations, user manuals, and assessments.
  • Classroom management skills
  • Strong analytical and technical skills
  • Exceptional organizational abilities
  • Excellent interpersonal and communication skills.
  • Visionary mindset with the ability to identify and implement innovative training solutions.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Familiarity with learning management systems and digital training platforms (ex: Articulate 360 applications) is a plus

Roles & Responsibilities:

  • Conducting multiple trainings for new hires and managed nesting along with certification process
  • Maintain the training effectiveness above the required threshold by holding strong governance process in training
  • Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly
  • Identify gaps between internal process and customers expectations to help business produce the desired outcome
  • Create content / training material for effective training
  • Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees
  • Liaison with QA to calibrate process knowledge
  • Conduct workshops for project team members on recent update and US healthcare industry trends
  • Perform user acceptance testing for any new process rollouts / automation in the program
  • Provides refresher training for bottom quartile
  • Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately
  • Periodic knowledge calibration with client

Interested candidates kindly share your updated CV to

Contact: Suhail HR - (WhatsApp)

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels email addresses.

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