Hiring For Fraud Investigation, Chargeback
2 days ago
Greetings from Cognizant
We are hiring for Permanent Position with Cognizant.
JD: Hands-on experience in Fraud investigations, Chargeback, Dispute management .
Experience: Yrs.
Mandatory to have experience in Fraud investigations, Chargeback, Dispute management .
Work Location: Hyderabad
Interview Mode: Virtual
Interview Date: Weekdays
JD:
Responsibilities:
- End-to-End knowledge in Cards domain, Fraud investigations and Dispute Resolution.
- Experience in Ops functional areas and able to work cross functionally.
- Deep understanding on various regulations (Reg E, Reg Z).
- Able to manage the day-to-day delivery of customer SLAs and production.
- Communicates with stakeholders effectively.
- Good Analytical, Reasoning and Training skills.
- Required Skills - Technical Skills, MS Excel, MS Office Domain Skills
- People handling skills.
- Auditing & Reporting skills.
- Coaching experience.
- Presentation & MIS Dashboard preparation skills.
- Decision making skills.
- Customer focused.
- Capacity planning.
- Good Communication- Oral & verbal.
- Willingness to work in night shifts/ WFO.
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