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Assistant Manager- Administration

2 weeks ago

Gurgaon, Haryana, India DTDC Express Full time

Role & responsibilities

Administrative Management

  • Develop and implement administrative policies and procedures across regional offices/facilities.
  • Ensure compliance with organizational standards, legal requirements, and regulatory guidelines.
  • Supervise regional administrative teams, conduct performance reviews, and promote professional development.
  • Manage budgeting, forecasting, and financial control related to administrative operations.

Facility Management

  • Oversee maintenance, safety, and security of all regional properties and facilities.
  • Coordinate with vendors and contractors for repair, maintenance, and facility upgrades.
  • Ensure facilities comply with health, safety, and environmental regulations.
  • Manage space planning, allocation, and utilization to optimize operational efficiency.

Liaising & Stakeholder Management

  • Act as the primary liaison between regional offices, corporate headquarters, government agencies, and external service providers.
  • Facilitate communication and collaboration among departments to support operational objectives.
  • Represent the company in negotiations related to contracts, leases, and service agreements.

Real Estate Management

  • Manage property acquisitions, disposals, leases, and renewals within the region.
  • Conduct due diligence and market analysis to support real estate decisions.
  • Negotiate terms and agreements with landlords, developers, and brokers.
  • Oversee property management and tenancy relations.

Service Management

  • Ensure delivery of high-quality support services including security, cleaning, catering, and transport.
  • Monitor service provider performance against agreed SLAs and KPIs.
  • Implement continuous improvement initiatives for administrative and facility-related services.
  • Handle customer/staff feedback and resolve escalations efficiently.