ate For Inbound Tech Support

7 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 10,00,000 - ₹ 25,00,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description We are hiring candidates for an International Tech Voice Process for US shift. Fixed night shift.
Attractive salary with huge incentives.
Process : Inbound
Shift timing – Both Morning and night shift

Job Description:
Recommendation of technical help through easy steps
Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
Software or Service packages to be sold
Resolving all issues promptly, thoroughly and in a cost effective manner.

Benefits & Facilities
Fixed Salary + High Incentives
Fixed Salary on 1st of Every Month
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Loyalty Bonus every year
Age - upto 32 years
Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable

Salary: 1,25,000 - 2,50,000 P.A. Lucrative incentive scheme for outstanding performance
Role Category: Voice
Role: Associate/Senior Associate -(non Technical)
NO FRESHERS ARE ALLOWED

Desired Candidate Profile:
Education- Any Graduate - Any Specialization, Graduation Not Required
o    Candidates must have minimum 6 months of relevant documented experience.
o    Undergraduates are also eligible
o    Must have basic to moderate knowledge of computer functionality.
o    Must have flawless vocabulary & neutral accent
o    Must be comfortable with night shift
o    Must be a good team player
o     Candidates having soft skill will be preferred

Walk in from Monday to Saturday from 11am to 6pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata

Contact:Devopriya
Additional Information


• Academic Qualification - Minimum of / years Diploma pass. Graduates

Must have experience in OUTBOUND TECH SUPPORT for more than 6 months

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