Inbound International Tech Support Process

3 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 8,000 - ₹ 17,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice (Technical Support Process)

2) Shifts:-Day (8:30am- 6:30pm) /Night (10pm-7am)

3) Salary: - 8000/- to 17000/- (Fixed) + Incentives

4) Experience: - at least 1.6 years or more.

5) Criteria: - Excellent English communication

6) Location: - Salt Lake Sector-5

7) Salary is not a constraint for right candidate

8) Both Day and Night Shift available.

Perks & Benefits to Employees


• Sunday Fixed Off


• Huge Performance Incentives


• Attendance Allowances


• Appraisal policy: Done every 9 months on the basis of performance and productivity


• Extra Payout policy on Birthday


• Extra Payout for Employee referral Scheme. 


• On spot /monthly/yearly, incentives 


• Excellent working environment for growth and opportunity

Qualifications

HS/Any Graduate

Additional Information

Eligibility:-


• Candidate with Excellent Communication Skill.


• Candidate with at least 1.6 years experience in Outbound can apply for Inbound Tech Support Process.

Must know how to close their own calls


• Candidate with age limit can apply only.

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