Customer Support Associate

6 days ago

Kolkata Airport Po Kolkata West Bengal, India Upskill Academy Full time ₹ 1,60,050 - ₹ 2,50,000 per year

Job Title: Customer Support Associate (Backend Process)

Work Mode: 100% Work from Office | Permanent Hiring

Job Role

Verification of customer documents (UIDAI DQ).

English to Hindi translation when required.

Customer-oriented backend support.

Eligibility Criteria

Any Graduate (Freshers & Experienced can apply).

Language Requirement:

*Punjabi reading (for Punjabi candidates)

*Gujarati reading (for Gujarati candidates)

*Bengali & Hindi reading (for Bengali & Hindi candidates)

-Willingness to work in rotational shifts (9 AM – 7 PM & 9 PM – 7 AM).

-5 working days, rotational week off.

-No planned leaves allowed in the first 3 months.

Salary (CTC & In-Hand)

*Punjabi Candidate: ₹2,00,000 CTC (₹15,000 in-hand)

*Gujarati Candidate: ₹2,50,000 CTC (₹18,800 in-hand)

*Bengali/Hindi/English/Assamese/Odia Candidate: ₹1,60,050 CTC (₹11,700 in-hand)

Interview Process

*HR Round (General Check)

*OPS Round (General Check)

Documents Required

*Education Mark Sheets

*Aadhaar Card (Govt. ID proof)

*PAN Card

*Offer/Experience Letter

Job Types: Full-time, Permanent, Fresher

Pay: ₹11, ₹15,000.00 per month

Benefits:

  • Provident Fund

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