Technical Support Tier 2_Shay
2 days ago
Tasks & KPI's: ● Provide troubleshooting and support to resolve issues ● Respond to tickets in accordance with SLA guidelines ● Understand client needs, handle support requests, answer product-specific questions, and resolve technical issues
REQUIRED SKILLS & QUALIFICATIONS: ● A Bachelor Degree in any field from a recognized University or equivalent. ● 5+ Years of experience in a helpdesk or customer support environment ● 2+ Years in a similar role (tier 2 or higher) ● Hands-on experience in Technical Support. ● Excellent written and verbal communication skills ● Strong computer skills ● Required experience with Zendesk ● Experience with Salesforce, Hubspot is a plus ● High attention to detail ● Data-savvy
EMPLOYMENT TYPE: Full-Time LOCATION: Remote (Pan India) SHIFT TIMINGS: ● 5 pm to 2 am IST
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Technical Support-Tier-2
2 days ago
India Hunarstreet Technologies Full time ₹ 2,00,000 - ₹ 8,00,000 per yearJOB OVERVIEW: We is looking for an energetic person for Technical Support-Tier-2, preferably someone who has a deep understanding of the integrations and extensive experience in troubleshooting,, configuration, and break/fix. A successful candidate will relish the support functioning focusing on major issues or challenges that could not be solved by the...
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Tier 2 Technical Support Delhi
2 weeks ago
india Chronos Consulting Full timeJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...
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Tier 1 Technical Support Bangalore
2 weeks ago
india Chronos Consulting Full timeJob Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and...
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Tier 1 Technical Support Engineer
4 weeks ago
India Trantor Full timeShift time: Rotational 8 hours shift (5 days a week)Location:RemoteJob Description:As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors,...
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Tier 1 Technical Support Engineer
3 weeks ago
India Trantor Full timeShift time: Rotational 8 hours shift (5 days a week) Location: Remote Job Description: As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors,...
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Technical Customer Support Representative
7 days ago
Bengaluru, India RingCentral Full timeJob Description Job Description We're currently looking for: Technical Customer Support Representative (Tier 1) - Product Support Representative who can apply the knowledge of RingCentral services, VOIP technology and networking hardware and software. Provide technical support to RingCentral's customers. - Troubleshoot and repair RingCentral's solutions....
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ITMS Support Specialist Tier 2
2 days ago
India New Era Technology Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJoin New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era,...
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▷ Urgent Search! Technical Support Engineer
2 weeks ago
Delhi, India Radware Full timeJob Description Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support Engineer to...
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Technical Support Engineer Tier 1
6 days ago
Mitratech India Mitratech Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAt Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people...
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Technical Success Manager
4 weeks ago
Bengaluru, India Bazaarvoice Full timeJob Description About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an...