IT Executive

2 weeks ago

Mumbai, Maharashtra, India F Jobs Full time ₹ 12,00,000 - ₹ 48,00,000 per year

Job Title: IT Executive
Location: Santacruz (West), Mumbai
Department: IT
Experience: 1 - 5 Years
Employment Type: Full-Time

Job Description

We are seeking an experienced IT to lead, oversee, and optimize the company's complete IT operations, infrastructure, and security framework. The role involves strategic planning, team management, system implementation, and ensuring seamless IT functioning across departments.

Key Responsibilities:


• Oversee IT infrastructure, including servers, networks, databases, cloud systems, and security tools.

• Lead and manage the IT team, providing guidance, training, and performance monitoring.

• Develop and implement IT policies, SOPs, security protocols, and system standards.

• Ensure smooth functioning of Windows/Linux systems, hardware, software, and networking components.

• Manage IT projects such as upgrades, installations, migrations, and new technology implementations.

• Ensure data security through firewall management, cybersecurity tools, and risk mitigation strategies.

• Coordinate with vendors, service providers, and AMC partners for hardware/software support.

• Monitor system performance, uptime, and capacity planning.

• Oversee IT budgeting, procurement, asset management, and license management.

• Ensure strong IT governance, compliance, and adherence to company policies.

Key Result Areas (KRA) 


• Maintain optimal IT system availability, achieving targeted uptime across all networks and servers.

• Ensure robust cybersecurity protocols, including firewall updates, threat monitoring, and periodic audits.

• Successfully execute IT projects (upgrades/migrations) within defined timelines and budgets.

• Improve IT operational efficiency by implementing automation, monitoring tools, and better workflows.

• Reduce support resolution time by establishing and monitoring helpdesk SLAs.

• Ensure accuracy of IT asset records, license renewals, and AMC documentation.

• Conduct quarterly audits of systems, logs, policies, and security compliance.

• Deliver timely reports to management on IT operations, risks, improvements, and budget usage.

• Identify and introduce emerging technologies that enhance business performance and security.

• Lead the IT team effectively, ensuring training, performance management, and skill development.

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