Restaurant Manager

3 days ago

Bengaluru, Karnataka, India Maverick & Farmer Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Job Description

Position:

Assistant Restaurant Manager

Experience:

2 to 3 years in F&B / Café services

Reports To:

Restaurant/Store Manager

Job Summary:

The Assistant Restaurant Manager supports the Store Manager in daily operations, staff supervision, customer service, and achieving business goals. This role ensures the smooth functioning of the restaurant, quality service, and team efficiency while maintaining hygiene and safety standards.

Key Responsibilities:

  1. Operations Support

  2. Assist in overseeing daily restaurant/café operations.

  3. Ensure cleanliness, hygiene, and safety standards are maintained.
  4. Monitor inventory levels and assist with stock management.

  5. Ensure equipment and facilities are functional and well-maintained.

  6. Staff Support & Management

  7. Support recruitment, training, and supervision of staff.

  8. Assist in creating work schedules to optimise productivity.
  9. Motivate and support team members to maintain a positive work environment.

  10. Monitor staff performance and ensure adherence to service standards.

  11. Customer Service & Experience

  12. Ensure high levels of customer satisfaction through efficient service.

  13. Handle customer queries, concerns, and complaints professionally.

  14. Assist in improving customer experience through feedback analysis and action.

  15. Sales & Financial Support

  16. Support sales performance monitoring and strategies to boost revenue.

  17. Assist in cost control for labor, food, and supplies.

  18. Help with cash management, daily reconciliations, and reporting

  19. Marketing & Promotions Support

  20. Assist in planning and executing in-store promotions and marketing campaigns.

  21. Coordinate with marketing teams for social media and community engagement

Requirements & Qualifications:

Education:

Bachelor's degree in hospitality management or a related field

Experience: 2 to

3 years of experience in a supervisory or assistant managerial role in the F&B industry.

  • Background in F&B / Café services.
  • Excellent communication and customer service skills.
  • Knowledge of POS systems and basic financial management.
  • Strong organisational, leadership, and problem-solving abilities.
  • Ability to work flexible hours, including weekends and holidays.

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