console manager
3 days ago
- Console & Communication Management
Supervise all console operations including handling incoming/outgoing calls, patient inquiries, and emergency alerts.
Ensure prompt and accurate communication between departments, doctors, and patient families.
Manage hospital helplines and ensure 24/7 availability of console services.
- Staff Supervision & Training
Manage console staff, receptionists, and telephone operators.
Train staff in communication etiquette, hospital protocols, and emergency handling.
Monitor staff performance and ensure adherence to service standards.
- Patient & Visitor Coordination
Ensure professional and courteous handling of patient and visitor inquiries.
Guide visitors to respective departments and provide accurate information.
Handle sensitive calls and confidential information with discretion.
- Emergency & Crisis Handling
Act as the first point of contact for emergency calls (code blue, fire, trauma, etc.).
Ensure quick escalation and communication to the concerned departments.
Maintain preparedness for disaster management communication protocols.
- Operational Efficiency
Maintain logs of calls, complaints, escalations, and resolutions.
Ensure console equipment (telephones, PA systems, software) is functional and maintained.
Prepare periodic reports on console operations and submit to higher management.
- Quality & Compliance
Ensure all console operations comply with hospital policies and patient confidentiality standards.
Implement service quality improvement measures.
Monitor KPIs such as call handling time, response rate, and patient satisfaction.
Job Types: Full-time, Permanent
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
-
SEO Intern
1 week ago
Edapally, Kochi, Kerala, India Thrive Marketings Full time**SEO Executive Job Description** **Job Title**: SEO Intern **About the Role**: **Key Responsibilities**: - **Keyword Research and Analysis**: - Identify high-value keywords and phrases to target for organic search. - Analyze competitors' strategies to uncover new opportunities. - **On-Page Optimization**: - Optimize website content, including meta...
-
Digital Marketing Specialist
3 days ago
Edapally, Kochi, Kerala, India Pragathi IT Ads Private Limited Full time ₹ 6,00,000 - ₹ 10,00,000 per yearWe are looking for a results-driven Digital Marketing Executive to join our team. The candidate will be responsible for planning and executing digital marketing strategies, optimizing website content for better search engine visibility, managing social media presence, and improving overall online reach and engagement.Key Responsibilities:Plan, implement, and...
-
Digital Marketing Manager
5 days ago
Kakkanad, Kochi, Kerala, India Acoustic Interiors Full time ₹ 15,000 - ₹ 25,000 per yearJob Title: Digital Marketing ManagerLocation: Infopark, KochiCompany: Inspite Technologies Pvt LtdEmployment Type: Full-timeAbout the CompanyInspite Technologies Pvt Ltd is a leading IT and Digital Solutions provider specializing in Web Development, Mobile App Development, E-commerce Solutions, and 360° Digital Marketing Services. We help businesses grow...
-
SEO Specialist
6 days ago
Edapally North, Kochi, Kerala, India ShopYourJob Full time ₹ 15,000 - ₹ 1,80,000 per yearSEO & Digital Marketing Specialist (with expertise in Google Ads and Meta Ads)Location: CD BUSINESS SOLUTIONSJob Type: Full-timeAbout Us: CD Studio, a leading digital marketing agency, is seeking a talented SEO & Digital Marketing Specialist with a strong background in SEO, Google Ads, Meta Ads (formerly Facebook Ads), and overall digital marketing...
-
Digital Marketing Executive
1 week ago
Kochi, Kerala, India Fourart Designs Pvt. Ltd. Full timeExecution of our Digital Marketing and Advertising Campaigns, Promotions for Lead generation. - Analysis of Campaign Performance Reports, Google Analytics, Google Search Console. - Create and Manage PPC Ads - Facebook, Google, Linkedin, etc. - Excellent verbal and written communication skills.Implementing Digital Marketing Campaigns - Paid / Organic on all...
-
Junior Digital Marketing Executive
2 weeks ago
Kochi, Kerala, India MUSAFIR.COM Full timeFacebook ad management - research, planning, execution & implementation, maintenance, monitoring - Budget monitoring & optimization - Increase website traffic - SEM & SMM - Conversion rate optimization - Uploading content - Coordinate with designers for creatives - Coordinate with tech team for website changes - Reports & Analysis - LP...
-
Digital Marketing Executive
2 days ago
Kochi, Kerala, India Abj Associates Full timeJob Summary **Salary Package**: ₹20,000 - ₹25,000 per month (commensurate with experience - Manage and grow the company’s social media presence across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.). - Track and analyze website traffic and engagement metrics using tools like Google Analytics, Google Search Console, and other relevant...
-
SEO Executive
5 days ago
Kochi, Kerala, India Audento Digital Pvt. Ltd. (Nippon Group) Full timeConduct keyword research and implement targeted SEO strategies. - Perform on-page SEO optimization (meta tags, headings, URL structure, internal linking, schema, etc.). - Execute off-page SEO activities including link building, guest posting, and directory submissions. - Optimize website content, landing pages, and blogs for better search engine...
-
Junior Digital Marketing Executive
7 days ago
Kochi, Kerala, India Panashi FZCO Full time**Job Title**: Junior Digital Marketing Executive **Experience Required**: Minimum 1 year **Location**: Kochi,Kakkanad **Job Type**: Full-time **About the Role**: **Key Responsibilities**: - Monitor and analyze the performance of campaigns using tools like Google Analytics, Meta Ads Manager, etc. - Conduct keyword research and implement on-page/off-page...
-
Digital Marketing Assistant
1 week ago
Kochi, Kerala, India Apricot Design Factory Full time**Full job description** **Key Responsibilities:1. Digital Campaign Management**: - Coordinate with internal teams to design, launch, and analyze campaign performance. - Optimize content for website and social media platforms to increase user engagement and conversion. **2. Social Media Marketing**: - Manage and grow the company’s presence on platforms...