Customer Support Executive

1 week ago

Kolkata, West Bengal, India Capgemini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

What You Should Have

  • Strong Communication & Customer Service Skills
  • minimum 1 year of international customer support experience.
  • Must possess excellent written and oral communication, listening, and comprehension skills.
  • Stellar customer service skills and the ability to de-escalate customer frustration
  • Should be a Graduate from any subject

What You Will Do

Making outgoing call to the healthcare client to provide them information and also get information from them.

Verify documents and create reports and submit the same for a review and claim

PERKS

Two way Cab facility

Laptop from us

Opportunity to work in Hybrid

Five Days working

Location: Kolkata only (NOT COMPLETE WFH)

WHAT YOU"LL LOVE ABOUT WORKING HERE

  • We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
  • At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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