Sr. Store Executive

1 week ago

Ghaziabad, Uttar Pradesh, India DAP Automobiles Pvt Ltd Full time ₹ 15,000 - ₹ 1,80,000 per year

JD FOR TUMBLEDRY STORE Executive

Key Responsibilities:

Customer Service:

  • Greet customers, receive garments, accurately assess cleaning needs, and provide detailed information about services and pricing.

  • Manage customer inquiries, address complaints promptly, and resolve issues professionally.

  • Build customer relationships and promote loyalty programs.

Sales and Revenue Generation:

  • Achieve sales targets by actively promoting additional services like shoe cleaning, special stain removal, or premium packages.

  • Monitor sales trends, identify opportunities to increase revenue, and implement promotional strategies.

Administrative Tasks:

  • Generate daily reports on sales, customer volume, and operational performance.

  • Address customer feedback and implement improvements where necessary.

Required Skills and Qualifications:

  • Proven experience in a retail or customer service role, laundry or dry cleaning industry will be preferred.

  • Excellent communication and interpersonal skills to interact effectively with customers and staff.

  • Ability to manage and prioritize multiple tasks in a fast-paced environment.

  • Strong organizational skills and attention to detail.

  • Proficiency in basic computer applications for inventory management and reporting.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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