Butler - MD's Apartment

Job Description: Female Butler / Household Manager

Location: Kolkata

Position Type: Full-Time,

Gender Preference: Female

1. Role Summary

The Butler / Household Manager will be fully in charge of managing the MDs residence and ensuring smooth functioning of all household operations. She will supervise and monitor all domestic staff, maintain the highest standards of cleanliness, hospitality, food service, and household management. The role requires a highly organized, disciplined, trustworthy, and service-oriented individual who can independently handle the entire home.

2. Key Responsibilities

A. Household Operations Management

• Oversee day-to-day functioning of the entire house.
• Ensure all rooms, common areas, bathrooms, and outdoor spaces are clean, organized, and presentable at all times.
• Maintain household checklists for cleaning, upkeep, and maintenance.
• Conduct daily walk-through inspections of the property.
• Coordinate with external service providers (electricians, plumbers, pest control, AC servicing, etc.).

B. Staff Supervision & Coordination

• Supervise all domestic staff including maid, cook, driver, gardener, security, cleaners, laundry personnel, etc.
• Prepare staff duty schedules for morning/evening work.
• Ensure staff discipline, attendance, grooming, behaviour, and timely completion of tasks.
• Train staff to maintain hygiene standards, kitchen protocols, and service etiquette.
• Handle conflict resolution and manage staff performance issues when required.

C. Kitchen, Cooking & Meal Management Oversight

(She is not required to cook)

• Ensure the cook follows the daily menu plan for breakfast, lunch, snacks, and dinner.
• Check quality, hygiene, and presentation of food served to the MD and family.
• Oversee grocery stock, kitchen inventory, and pantry management.
• Coordinate fresh vegetable, meat, and fruit purchases.
• Maintain FIFO system (first-in-first-out) to avoid wastage.
• Ensure the kitchen is clean, sanitized, and well-organized.

D. Laundry & Wardrobe Management

• Supervise washing, ironing, folding, and wardrobe arrangement.
• Ensure MD's and family's clothes are kept in perfect condition.
• Coordinate timely dry cleaning for delicate or formal wear.
• Maintain a checklist for uniforms, daily wear, seasonal clothes, linens, towels, and beddings.

E. Guest Hospitality & Service

• Greet and host guests with proper etiquette.
• Serve tea, coffee, refreshments, and meals when required.
• Ensure guest bedrooms, washrooms, and amenities are always prepared.
• Maintain confidentiality and professionalism at all times.

F. House Supplies & Purchase Management

• Track all household consumables: groceries, cleaning materials, toiletries, kitchen items, pet items (if applicable).
• Maintain a detailed monthly consumption log.
• Manage vendor relations and negotiate rates when required.
• Ensure no shortage of daily essentials.

G. Maintenance Monitoring

• Monitor electrical, plumbing, appliances, and general home upkeep.
• Maintain a logbook of service history for AC, fridge, washing machine, water purifier, etc.
• Schedule preventive maintenance on time.

H. Personal Assistance to Madam/MD (As Required)

• Assist Madam with personal requirements such as shopping, appointments, travel packing, etc.
• Handle daily reminders and household-related updates.
• Coordinate drivers for family travel or appointments.

3. Required Skills & Qualities

• Excellent communication skills (Hindi/Bengali required, English preferred).
• High sense of responsibility, discipline, and confidentiality.
• Good leadership skills to supervise multiple staff members.
• Knowledge of household etiquette, kitchen hygiene, and serving standards.
• Strong budgeting and inventory management capability.
• Organized, calm under pressure, and good problem-solving skills.
• Mature personality and pleasant behaviour.

4. Education & Experience

• Past experience in a similar role (Butler, House Manager, Steward Supervisor, Senior Housekeeping Supervisor, etc.).
• Experience working in high-profile households, corporate guest houses, or 4–5 star hotels preferred.
• Basic education required; hospitality training is an advantage.

5. Work Timings & Compensation

• Full-time with flexible/extended hours depending on household requirements.
• Salary based on experience (competitive industry standards).

6. Confidentiality

The individual must maintain strict confidentiality about household matters, family movements, financial information, and personal details at all times.