Retail Sales Assistant

1 day ago


Ambattur Chennai Tamil Nadu, India Teenaa collecctions Full time ₹ 66,000 per year

Retail sales

Responsible for managing online customer inquiries, order processing, product posting, and boosting online sales for Teenaa Collections across all digital platforms.

Key Responsibilities

  • Handle customer messages on WhatsApp, Instagram, Facebook & other platforms.
  • Share product photos, videos, prices, size details promptly.
  • Convert inquiries into confirmed orders through effective communication.
  • Maintain customer database, order list, and daily sales sheet.
  • Take clear product photos & videos for online posting.
  • Upload products regularly on Instagram, Facebook Marketplace, and other apps.
  • Process orders: packing, invoicing, booking couriers (DTDC, Professional, India Post, etc.).
  • Track shipments and update customers with tracking details.
  • Manage COD and prepaid payment records.
  • Answer return/exchange queries politely and professionally.
  • Work closely with store staff for stock updates and product availability.
  • Handle promotional activities: reels, stories, ads, offers.

Skills Required

  • Good communication (Tamil + Basic English).
  • Fast reply skills on social media & WhatsApp.
  • Basic photo/video editing.
  • Knowledge of Instagram trends, reels, hashtags.
  • Ability to handle multiple customers at a time.
  • Basic computer/phone operating skills.

Job Type: Part-time

Pay: ₹4, ₹5,500.00 per month

Work Location: In person



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