Call Center Systems Engineer w/ NICE and Nexidia Experience

DescriptionThe Call Center Systems Engineer's role is to ensure the stability, integrity, and efficient operation of the enterprise call center infrastructure that supports core functions within the corporate call center environment. This includes monitoring, maintaining, supporting, and optimizing all NiCE products such as Call Recording, Quality Central,...

The Call Center Systems Engineer's role is to ensure the stability, integrity, and efficient operation of the enterprise call center infrastructure that supports core functions within the corporate call center environment. This includes monitoring, maintaining, supporting, and optimizing all NiCE products such as Call Recording, Quality Central, Nexidia Data...

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about We are looking for an...

Job Description Title: Contact Center Administrator Department: IT Support Services Grade Status: Effective Date Section 1: Position Summary The Contact Center Administrator is responsible for day-to-day operation and management of the Contact Center as a Service (CCaaS), NICE CXone call center environment, maintaining a disciplined and stable call center...

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about We are looking for an...

Job Description Job Title: Senior Technologist - Contact Center Solutions (Genesys Dialer Specialist) Location: Mumbai, India Grade: M6 Job Family: Technologist (IC) Role Overview: We are seeking an experienced Contact Center Technology Specialist to lead the design, implementation, and optimization of dialer systems and digital transformation initiatives....

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about As Specialist Cloud...

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about As a Senior Software...

Job Description Position Description: The Contact Center Solutions Engineer, specializing in Call Recording, Speech Analytics, and Dialer Technologies, will be instrumental in the planning, implementation, and ongoing support of our enterprise contact center solutions. This role will focus specifically on the Nice CXone Contact Center as a Service (CCaaS)...

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Managed...