Associate, Global Client Services

3 days ago


Mumbai, Maharashtra, India Third Bridge Full time ₹ 30,000 - ₹ 60,000 per year
Company Description

Are you a sharp, driven individual who thrives when the city sleeps? Third Bridge, a market-leading investment research firm, is looking for a Night Shift Associate to join our Global Client Services team. We empower the world's top decision makers and investors with real insights from real people and an unparalleled library of expert-led content, offering 24/7 coverage through our global team. If you're ready to make a significant impact during non-traditional hours, this is your opportunity.

Job Description

As a Night Shift Associate, you'll be at the heart of our clients' success, providing critical support to the sharpest minds. Operating from 5:30 pm to 2:30 am IST, you'll connect our clients with the most relevant experts based in Europe and the Americas, guiding them through complex investment lifecycles. This isn't just about answering questions; it's about proactively identifying needs and making a tangible difference. The projects can be complex, but the impact is meaningful - every day you will get to hear directly from your clients, experts and colleagues about the difference you have made.

As a night shift team member, you'll be performing the same role as your day shift colleagues, enabling us to provide the round-the-clock premium service our clients rely upon. To ensure the full team is trained up to the same standards, the first few months of onboarding will involve in-office training with your day shift counterparts. 

Take our free virtual job simulation to experience the role firsthand

Responsibilities:

  • Partner with clients: Help investors access the expert insights they need to evaluate investment opportunities.

  • Recruit experts: Spend your day on the phone with top industry executives to find the most relevant matches for your clients.

  • Hone your sales and negotiation skills: Pitch our products, build relationships, and drive revenue growth.

  • Solve complex problems on the fly: Understand clients' projects and new markets rapidly to identify relevant experts in minutes.

  • Develop a founder's mindset: Innovate, adapt, and take ownership of your success.

Qualifications

What we look for:

  • You're a proactive go-getter who thrives on freedom and exploration. You confidently multitask and stay organized, excited by simultaneous projects. Independent thinking fuels you, and you're eager to learn, leveraging our resources and coaching to further your growth. An effective communicator, you craft engaging narratives for diverse audiences and aren't afraid to cold call. You constantly seek feedback to remain at the top of your game.

  • Qualifications: A Bachelor's or Master's degree with strong academic credentials or extensive client-facing experience.

Additional Information

Why Third Bridge? 

Competitive Compensation: Starting pay places you in the top 30% of graduate salaries, with a 10% fixed Night Shift Allowance and an uncapped bonus linked to individual performance. 

Career Acceleration: Clear career advancement in less than 2 years, moving from an individual contributor role to leading teams and driving revenue growth.

Internal Mobility: Explore our different teams with opportunities to apply for internal transfers and international secondments after completing one year in-role.

 

Additional Benefits

  • Up to 3 months of on-the-job training on a day shift schedule with the client services team, including direct communication and development support from senior leadership.

  • Receive a generous annual personal development allowance, giving you a dedicated budget to support your studies and job-related qualifications.

  • Enjoy comprehensive benefits including health, dental, vision, life insurance, and more.

  • Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.

  • Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.

Please note:

  • This is a hybrid role working US hours, with up to 3 days in-office and shift timings of 5:30 pm to 2:30 am.

  • Your safety is our top priority, so we provide private transport to take you home at the end of your shift, as well as around-the-clock security coverage. This is a mandatory requirement, and you may not use your own transportation for return journeys on days worked in office.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is an Equal Opportunity Employer committed to diversity and inclusion.   

The successful candidate must, by the start of employment, have permission to work in the country they are applying for. 

If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.



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