Walk-In Drive For Teleperformance

7 days ago

Kolkata, West Bengal, India Teleperformance (TP) Full time US$ 60,000 - US$ 1,20,000 per year

Please call me or text me once you reach the office.

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
  • Provide accurate information to customers regarding products/services offered by the company.
  • Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
  • Meet performance targets set by the organization for call handling time, resolution rates, etc.
  • Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

  • 0-1 year of experience in BPO/Call Centre environment (preferably international voice process).
  • Excellent communication skills in English language (written & spoken).
  • Ability to work on rotational shifts including night shifts (as per business requirements).
  • Strong problem-solving skills with attention to detail and ability to multitask effectively.

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