Customer Relationship Executive
2 weeks ago
Job Summary
We are looking for a Customer Relationship Executive to handle customer enquiries, provide service support, and assist the sales team. The role involves both customer service and basic sales follow-up activities.
Key Responsibilities
- Assist customers through phone and in-person
- Explain product details, plans, and services
- Follow up with leads to support sales conversions
- Handle customer complaints and service requests
- Maintain customer records and documentation
- Coordinate with internal teams for quick resolutions
- Meet daily/weekly sales and service targets
Skills Required
- Strong communication skills
- Customer handling & problem-solving skills
- Basic computer knowledge
- Sales attitude and positive approach
- Ability to multitask
Salary & Benefits
- ₹14,000 – ₹20,000 CTC per month
- Sales incentives
- PF + ESIC (if applicable)
- Training and career growth opportunities
Job Type: Full-time
Pay: ₹8, ₹16,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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