Oracle CX Field Service

7 days ago


Mumbai, Maharashtra, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

The Oracle Field Service Functional Consultant will be responsible for implementing and supporting Oracle CX Field Service Cloud solutions. The role involves working with business stakeholders to design, configure, and optimize field service operations, ensuring efficient scheduling, resource management, and customer experience.

Your Profile

Experience: 4+ years in Oracle CX Field Service Cloud implementation.

Strong understanding of Field Service Management, Routing, and Capacity Planning.

Hands-on experience in Oracle Field Service configuration and optimization.

Knowledge of integration with Oracle Service Cloud and ERP modules.

Excellent communication and stakeholder management skills.

What you'll love about working with us

  • We value flexibility and support a healthy work-life balance through remote and hybrid work options.
  • Competitive compensation and benefits.
  • Career development programs and certifications in cloud technologies.
  • A diverse and inclusive workplace that fosters innovation and collaboration.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Ref. code

349676-en_GB

Posted on

23 Nov 2025

Experience level

Experienced Professionals

Contract type

Permanent

Location

Mumbai

Business unit

Other Delivery units

Brand

Capgemini

Professional communities

Software Engineering


  • Oracle CX Developer

    2 weeks ago


    Mumbai, Maharashtra, India HCPL Global Services Full time ₹ 9,60,000 - ₹ 14,40,000 per year

    Key Responsibilities:Development & CustomizationBuild custom objects and extensions using Oracle CX Application ComposerDevelop Groovy scripts, workflows, and field updates to meet business requirementsCreate reports and dashboards using BI Publisher and OTBISupport integration development using SOAP/REST APIs, ICS components, and VBCSTesting &...

  • Oracle CX Developer

    2 weeks ago


    Mumbai, Maharashtra, India Harjai Computers Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're seeking an experiencedOracle CX Developerto join our IT team and contribute to the design, development, and support of innovative business solutions. In this role, you'll focus on customizing Oracle CX applications, building integrations, and delivering seamless user experiences.Key Responsibilities:Develop and customize Oracle CX solutions using...

  • CX Service

    5 days ago


    Mumbai, Maharashtra, India Clink Communications Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Hiring Oracle OIC & BIP Consultant with 5+ yrs exp in CX Service & OFSC. Must design, build & support integrations/reports, work independently, and support North America hours. Oracle certs & Agile exp preferred.


  • Mumbai, Maharashtra, India, Maharashtra Oracle Full time

    This role is for the position of Database Solution Architect with 12+ years of experience. Applicant must have deep knowledge with hands on experience of Oracle and Industry leading Database and Data Management Solutions, Exadata Platform, OCI and Cloud. Role requires working with Large and enterprise customers in India West (Mumbai) and leading with Oracle...


  • Mumbai, Maharashtra, India Oracle Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...


  • Mumbai, Maharashtra, India Oracle Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...


  • Mumbai, Maharashtra, India Club Mahindra Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilities:1 CX Metrics Management:Oversee and manage key CX metrics, including rNPS (Relationship Net Promoter Score), tNPS (Transactional Net Promoter Score) and CSAT (Customer Satisfaction Score).Monitor and report on these metrics to assess customer sentiment and identify areas for improvement.2 Feedback Analysis and Action Planning:Analyze...


  • Mumbai, Maharashtra, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...


  • Mumbai, Maharashtra, India Oracle Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    This role is for the position of Database Solution Architect with 12+ years of experience. Applicant must have deep knowledge with hands on experience of Oracle and Industry leading Database and Data Management Solutions, Exadata Platform, OCI and Cloud. Role requires working with Large and enterprise customers in India West (Mumbai) and leading with Oracle...


  • Mumbai, Maharashtra, India Oracle Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means.•6 to 10 Years of experience in Goldengate•Available to work in 24X7...