Customer Service Associate in Vadodara Dodiya, Vadodara
1 week ago
Key Responsibilities
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Resolve customer queries promptly with a customer-first approach.
- Escalate complex issues to appropriate departments when needed.
About Company: We stand amongst the leading hiring and technology firms with expertise in understanding clients' manpower and technical requirements & matching them with the right candidates and the right technology. With years of experience, our excellence has empowered many businesses to date. We also specialize in providing technical solutions keeping Salesforce our key focus area and providing the best possible solutions using Salesforce standards. We specialize in providing the best of talents for the fields of IT, KPO manufacturing, BPO & retail (inbound, outbound/back-office operations), etc. We are amongst the leading IT & recruitment firms with expertise in understanding client's manpower and technical requirements & matching them with the right candidates and the right technology.
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