Online Dispatch Executive
4 days ago
Order Processing & Coordination
· Receive, verify, and process online orders from e-commerce platforms or ERP systems.
· Assign orders to packing staff and ensure correct picking and scanning of products.
· Coordinate daily dispatch schedules according to cut-off times and delivery priorities.
Dispatch & Logistics Management
· Prepare and print shipping labels, invoices, and dispatch documentation.
· Coordinate with courier partners, 3PL teams, and internal logistics staff for pickups and dispatch planning.
· Track dispatched orders and update statuses in the system.
· Ensure timely resolution of delivery exceptions, delays, or failed deliveries.
Warehouse Collaboration
· Work closely with warehouse pickers, packers, and inventory teams to ensure product availability.
· Maintain communication between warehouse and customer service regarding order issues or shortages.
· Support cycle counts and stock accuracy related to online orders.
System & Reporting
· Update ERP, WMS, and e-commerce dashboards with dispatch details.
· Generate daily/weekly dispatch reports (order count, TAT adherence, pending orders, courier performance).
· Ensure accuracy of records for audit and operational review.
Job Types: Full-time, Permanent
Pay: ₹10, ₹31,252.71 per month
Work Location: In person
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