
Training and Quality Manager
2 weeks ago
Role & responsibilities
Proven experience in Training and quality assurance, quality monitoring, or a similar role in a customer service environment.
Strong knowledge of customer service best practices Training and quality standards.
Excellent communication skills, both written and verbal, can provide constructive feedback effectively.
Analytical mindset with the ability to interpret data and identify trends and patterns.
Detail-oriented with strong organizational and time management skills.
Proficiency in using quality monitoring tools and software.
Strong problem-solving skills and ability to think critically.
Experience in training and development is a plus.
Familiarity with customer relationship management (CRM) systems is preferred.
Ability to work collaboratively in a team environment.
Flexibility to adapt to changing priorities and business needs
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Training And Quality Manager
4 weeks ago
Delhi, Delhi, India VCATCH Full timeCompany OverviewVCATCH works on Six-Sigma standards backed by its core management team who carries decades of experience in the BPO industry We have enhanced our services towards various other industries such as Ed-tech e-commerce FMCG aggregators and real-estate builders With state-of-the-art technology and infrastructure we provide cost-effective...
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Regional Training Manager
2 weeks ago
Delhi, NCR, New Delhi, India Bharat Serums and Vaccines Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilities :1. To conduct medical and marketing sessions of the assign brands.2. To conduct sales topics related sessions.3. To update and arrange required training material before the batch.4. To assess candidates on set parameters.5. To conduct activities for the improvement of trainees.6. To ensure completion of administrative formalities.7....
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Training and Quality Manager
3 weeks ago
DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR, India Advance Career Solutions Full timeRole & responsibilities Proven experience in Training and quality assurance, quality monitoring, or a similar role in a customer service environment. Strong knowledge of customer service best practices Training and quality standards. Excellent communication skills, both written and verbal, can provide constructive feedback effectively. Analytical mindset...
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Manager - Quality, Training, and CSAT
5 days ago
Delhi, India noon Full timeAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Manager, Quality, Training & CSAT Lead who can help us...
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Assistant Manager- Technical Training
2 weeks ago
Delhi, NCR, India Security and Intelligence Services (SIS) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearThe Assistant Training Manager Technical Training will support the development, implementation, and evaluation of technical training programs across the organization. This role is instrumental in ensuring that our facility management teams are equipped with the latest technical skills and knowledge to maintain operational excellence and safety standards.Key...
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Clinical Quality Assurance Compliance
2 days ago
New Delhi, India Maxis Clinical Sciences Full timeJob Title:Clinical Quality Assurance Compliance & training Experience : 5 plus years Location:Mumbai Type:Full-time Experience Level:[Senior] Manager/Senior Manager Department:Clinical Research DepartmentPurpose of this Role: This role will be responsible for oversight on end-to-end clinical trial activities from quality perspective. This role will be...
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Training Manager
3 days ago
Delhi, NCR, India Panacea Biotec Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJOB DESCRIPTIONName of Dept. &Designation Training Deputy Manager / Manager L&D/TrainingJob descriptionTraining need assessment, designing, developing, implementing evaluating training programs Knowledge selling skills capability building of the field force managerial skills development for ABMs - through Classroom /Virtual/ e-learning/ On the Job...
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Quality and Training Technician
3 days ago
New Delhi, India Resecurity Full timeResecurity is an American cybersecurity company headquartered in Los Angeles, California. The company offers next-generation endpoint protection and intelligence-driven cybersecurity solutions to top Fortune 500 corporations and governments globally. This is a full-time hybrid role for a Quality Assurance Specialist at Resecurity. The role is based in New...
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Training Manager
2 weeks ago
Delhi, NCR, India Imperativ Hospitality Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey Responsibilities:Identify current and future training needs through job analysis, performance reviews, and consultation withdepartment heads.Design, plan, and implement training programs aligned with the hotels brand standards and operational goals.Deliver engaging and interactive training sessions for new hires and existing staff (induction, soft...
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Training Manager
2 days ago
New Delhi, India The HIRD Full timeSenior Manager – TrainingDomain:Trust & Safety Experience:12 Years Compensation:Up to₹34 LPA Notice Period:Immediate – 90 Days Location:HyderabadWe're looking for aSenior Manager – Trainingto lead strategic learning initiatives for Content Moderation verticals. This is a leadership role focused ontraining delivery, stakeholder management, and team...