
Training and Quality Manager
5 days ago
Role & responsibilities
Proven experience in Training and quality assurance, quality monitoring, or a similar role in a customer service environment.
Strong knowledge of customer service best practices Training and quality standards.
Excellent communication skills, both written and verbal, can provide constructive feedback effectively.
Analytical mindset with the ability to interpret data and identify trends and patterns.
Detail-oriented with strong organizational and time management skills.
Proficiency in using quality monitoring tools and software.
Strong problem-solving skills and ability to think critically.
Experience in training and development is a plus.
Familiarity with customer relationship management (CRM) systems is preferred.
Ability to work collaboratively in a team environment.
Flexibility to adapt to changing priorities and business needs
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Regional Training Manager
4 days ago
Delhi, NCR, New Delhi, India Bharat Serums and Vaccines Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilities :1. To conduct medical and marketing sessions of the assign brands.2. To conduct sales topics related sessions.3. To update and arrange required training material before the batch.4. To assess candidates on set parameters.5. To conduct activities for the improvement of trainees.6. To ensure completion of administrative formalities.7....
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Assistant Manager- Technical Training
5 days ago
Delhi, NCR, India Security and Intelligence Services (SIS) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearThe Assistant Training Manager Technical Training will support the development, implementation, and evaluation of technical training programs across the organization. This role is instrumental in ensuring that our facility management teams are equipped with the latest technical skills and knowledge to maintain operational excellence and safety standards.Key...
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Training Manager
4 days ago
Delhi, NCR, India Imperativ Hospitality Full time ₹ 1,04,000 - ₹ 1,30,878 per yearKey Responsibilities:Identify current and future training needs through job analysis, performance reviews, and consultation withdepartment heads.Design, plan, and implement training programs aligned with the hotels brand standards and operational goals.Deliver engaging and interactive training sessions for new hires and existing staff (induction, soft...
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Training Manager
5 days ago
Delhi, NCR, India Zenith Services Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCandidate having experience of imparting sales training with reputed MLM /Direct selling company & have good sales ,soft skills & experience in product training, comfortable with extensive travelling of atleast 15 days & can join early.
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BPO Manager Training
4 weeks ago
Delhi, Delhi NCR, India Selectica International Solutions Full timeJob DescriptionDescriptionWe are seeking an experienced BPO Manager Training to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.Responsibilities- Design and implement training programs for new and existing employees in the...
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Training Coordinator
5 days ago
Delhi, Gurugram, NCR, India Amh Services Full time US$ 40,000 - US$ 80,000 per yearJob Role:-• Support internal Training Partners in organizing and delivering training activities.• Manage and maintain training planners, dates, and venues to ensure smooth training logistics.• Provide essential information about training sessions and communicate training opportunities to personnel.• Facilitate the ordering of training supplies and...
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Associate Quality Manager
4 days ago
Delhi, NCR, India Career Tree Hr Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob Summary:We are seeking an experienced Associate Quality Manager to lead quality initiatives, process compliance, and continual improvement activities. The ideal candidate will have strong expertise in CMMI (DEV & SVC), ITIL awareness, and ISO standards, with a proven ability to collaborateacross teams and drive process excellence.equired Skills &...
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Delhi, Gurugram, NCR, India Shadow Placements Full time ₹ 14,50,000 per yearManager Training Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training Salary Upto 14.5 LPA Location-: Gurgaon Should have exp in International Banking process* Excellent Communications / Required Candidate profileCandidate should have experience as Manager Training on Papers Should have managed a Team International BPO Exp...
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Training Delivery Manager
4 days ago
Delhi, NCR, India Apinno Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per yearThe Regional Training Delivery Trainer will be responsible for designing and delivering training programs to enhance the skills and knowledge of sales employees and external partners/distributors. This role demands travel across 8-10 days a month Required Candidate profile• 7 - 9 years of diverse training delivery experience.• Proficient in using a...
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Business Process Quality Manager
1 week ago
Delhi NCR, Delhi, India beBeeAnalytical Full time ₹ 1,04,000 - ₹ 1,30,878Quality Assurance ManagerThe Quality Assurance Manager will oversee the quality assurance processes within a team, ensuring service levels are met and exceeded. This role requires a strong focus on continuous improvement and the ability to effectively manage a team.Main ResponsibilitiesMonitor and evaluate call quality and customer interactions to ensure...