Senior Content Design Specialist

6 days ago

Gurgaon, Haryana, India Ameriprise Financial Services, LLC Full time
Partner with training peers and business partners to assess/analyze goals and objectives of learning priorities/projects and create design recommendations and strategies for training deliverables using ADDIE (or comparable) methodology.

• Manage end to end creation of training including design/development of content, assisting with business partner reviews, evaluation, and measurement. Assess and maintain quality of training content throughout the process based on established set of standards.

• Content Design/Development - Work with licensed subject matter experts to design storyboard and develop instructor-led, e-learning, video, blended, and other content. Ensure that instructional design principles and industry standards and specifications are adhered to in all phases of design.

• Utilize design and publishing tools such as Articulate Storyline 360, Captivate, Camtasia, Snag-It, Microsoft Office, and more. Utilize multiple mediums in development of distance-learning: tutorial, video, audio, gamification, polling, social-learning and testing.

• Evaluation - Create evaluation, measurement, and metrics strategies for learning priorities leveraging the Kirkpatrick model, and collaborating with appropriate reporting/sales metrics teams within the firm.

• Content Management - maintain existing content with an eye toward continuous improvement while adhering to content archival and upkeep SLAs.

Key Responsibilities

  • Designs and develops training in a variety of formats (e.g. Articulate Storyline, Audio, etc.) based on content provided by subject matter experts.
  • Consults with team on design of course and offers insight or suggestions for using technology to meet learning goals.
  • Support end to end trainings implementation process, which includes, training launch, tracking, auditing and reporting through various reporting tools.
  • Verifies that the materials follow style guides and that the format is correct. Performs online course-ware testing.
  • Manage multiple and evolving priorities, expectations and concerns working closely with the business partners and the team members in a focused and responsive manner.

Required Qualifications

  • Graduate/Post Graduate from any reputed university
  • 3-5 years of experience in instructional design, content development with understanding of training and design strategy
  • Thorough understanding and experience of different training product types like apps simulations, WBT, ILT, job aids, and QRCs
  • Hands-on experience in Articulate Storyline, Camtasia, and Adobe designing tools
  • High level expertise in Microsoft Office products (Specially Excel, PowerPoint, and Word)
  • Basic video editing skills, including the ability to create short system "how to" videos. Has experience acting as a SharePoint administrator, with the ability to manage learning team materials
  • Excellent English language skills—both written and spoken; as the role requires interaction with various business groups
  • Highly innovative—must be able to come up with many ways of making content interactive.
  • Strong analytical and interpersonal skills
  • Cross cultural competence

Preferred Qualifications

  • A degree/certification in Instructional Designing from a reputed Institute would be preferred
  • Experience in designing and developing learning solutions for Banking/Financial Institutions
  • Basic graphic designing skills, including editing and photography touch-up

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(4:45p-1:15a

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Communications

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