Freight broker

2 weeks ago

Mohali, Punjab, India Kalyan Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role:

This role will be full time basis an amalgamation of Customer service, Sales and Operations with administrative tasks.

A typical Night shift will involve responsibilities:

Perform freight services, adhering to government and company regulations

Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers

Track and report shipment status of loads

Ensuring that load movement happens as per schedule

Assist the Nightshift Operations Supervisor in office

Book orders with carriers and assist in preparation for loading

Provide current and prospective customers with shipping quotes

Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation

Resolve freight discrepancies and keep relevant parties apprised

Respond to customer concerns and queries in a timely, professional manner

Manage multiple deliveries and process spot requests Develop new sales strategies to generate leads, improve business, and develop a sales pipeline

Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts

Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts

Remain abreast of emerging market trends

Attending and making calls to our multicultural workforce. Responding to customer calls/emails

Responding to emails and assessing the alerts sent by drivers

Tracking the loads using tracking portals and Data entry About you: To be successful for this role you must demonstrate that you

have an excellent communication in English

Can work in 9 hours of Night shift (actual timings will be advised)

Can work 5-ON-2 days-OFF shift pattern

Can use MS office suite specially MS excel and other business process applications Can be Team player and has an eye for details

Knowledge of transport industry is a plus but not compulsory More information you need

An renumeration package will be offered based on your profile and You will be paid salary on Monthly basis.

Our newly established office is in Vista Tower, Industrial area, Sector 75 Mohali (Punjab)

Being a unique operation complete training will be given

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