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Retail Sales Assistant

2 weeks ago

Delhi, Delhi, India Krishna Kreations Full time ₹ 2,40,000 - ₹ 4,20,000 per year

Key Responsibilities

  • Greet and assist customers, providing a warm and professional brand experience.
  • Understand customer needs, suggest appropriate styles, and guide them through product ranges.
  • Build strong client relationships, encouraging repeat visits and referrals (clienteling).
  • Maintain up-to-date knowledge of all collections, fabrics, fits, and ongoing promotions.
  • Support customers with styling advice and product pairing.
  • Ensure smooth end-to-end sales process: billing, packaging, exchanges/returns.
  • Achieve individual and store sales targets as assigned.
  • Capture and update customer details in CRM for follow-ups and marketing.

Store Upkeep & Operations

  • Maintain product presentation standards on the floor (merchandising, folding, steaming).
  • Ensure trial rooms are clean, organized, and ready for customers.
  • Monitor stock levels and report low-stock/fast-moving items to Store Manager.
  • Assist in regular stock audits and inventory counts.
  • Adhere to store opening and closing checklists, ensuring SOPs are followed.

Team & Support

  • Collaborate with peers to deliver a seamless store experience.
  • Provide support in managing courier handovers, alterations, and customer pickups.
  • Assist in special events, trunk shows, or in-store activations.

Skills & Attributes

  • Strong communication and interpersonal skills.
  • Flair for fashion, styling, and understanding premium customer preferences.
  • Target-driven, with ability to upsell and cross-sell.
  • Positive, approachable, and solution-oriented attitude.
  • Professional grooming and adherence to store uniform standards.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Work Location: In person