IT&D Senior Business Analyst, Category Development

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About The Role
We are looking for a Senior Business Analyst who will be working closely with the business users in the laboratories (globally) to improve processes with automation and systems.

Your responsibilities

• Supporting the implementation and business-as-usual running of laboratory systems, e.g. LIMS, CDS etc
• Writing and reviewing validation documentation, e.g. Validation Plans, Validation reports and other necessary GxP documents.
• Working with business users to understand the system requirements, technical issues, and support IT developer/vendor in addressing the needs.
• Working with delivery partners to ensure that any functional designs they are delivering are in line with standardised templates.
• Supporting delivery partners and business users with the testing phase to ensure that system meets requirements.
• Assisting with troubleshooting and resolutions of issues with laboratory systems
• Working closely with the business users in the laboratories (globally) to improve processes with automation and systems

The experience we're looking for

• Extensive experience working in a Business Analyst role like driving Requirements & Design workshops with various Business & IS stakeholders, GAMP 5 CSV documentation skills, excellent communication skills and basic QC process knowledge.
• Proven track record of expertise of suite of R&D, QUALITY/ITIL solutions e.g., LIMS, CDS (eg. Empower/Chromeleon, desirable), SAP (desirable), Document Management System (preferred), Service Now (preferred), HPQC ALM (desirable), Azure Dev Ops(desirable)etc.
• Hands on experience in creating Test Plans, IQ / OQ /PQ and other relevant documentation required in SDLC for GxP applications.
• Experience of working with and influencing senior stakeholders to balance business needs with IS standards and processes.
• Enthusiastic about the use of technology, with a proven ability to provide a communication 'bridge' between the business and technologists.
• Extensive experience of working in a mixed Waterfall and Agile delivery environment
• Experience of supporting complex change and / or multi-disciplinary projects

The skills for success

Business Analysis, Requirement gathering, Reporting, stakeholder engagement, end user communication

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.