Hotel Sales Manager

3 days ago

Allahabad, Uttar Pradesh, India Single Dot Pune Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Hotel Sales Manager: Duties & Responsibilities
    1. Sales Strategy & Planning
  • Develop and implement sales strategies to achieve hotel revenue goals.
  • Identify new business opportunities in corporate, leisure, MICE (Meetings, Incentives, Conferences, Exhibitions), and travel trade segments.
  • Analyze market trends, competitor activities, and customer preferences to adjust sales plans accordingly.
  • Set sales targets and monitor performance regularly.
    1. Client Relationship Management
  • Build and maintain strong relationships with existing and potential clients (corporate accounts, travel agents, event planners, etc.).
  • Conduct regular sales calls, client visits, and follow-ups.
  • Handle client inquiries, proposals, and contract negotiations.
  • Ensure excellent customer service before, during, and after events or stays.
    1. Revenue Generation
  • Promote hotel rooms, banquet facilities, F&B outlets, and other hotel services to maximize revenue.
  • Coordinate with the Revenue Manager to optimize pricing, packages, and promotions.
  • Upsell and cross-sell hotel services to clients.
    1. Coordination & Communication
  • Work closely with other departments (Front Office, Banquet, F&B, Reservations, etc.) to ensure smooth execution of group bookings and events.
  • Communicate client requirements clearly to the operations team.
  • Attend management and revenue meetings to share updates on sales performance and forecasts.
    1. Reporting & Documentation
  • Prepare regular sales reports, forecasts, and budgets.
  • Maintain accurate records of sales activities, client communications, and contracts in the hotel's CRM system.
  • Track performance metrics (e.g., conversion rates, revenue growth, client retention).
    1. Marketing & Promotion Support
  • Collaborate with the marketing team on promotional campaigns, online marketing, and hotel branding.
  • Participate in trade shows, exhibitions, and networking events to promote the hotel.
  • Conduct site inspections and hotel tours for potential clients.

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