Front Office Assistant

1 week ago


Allahabad, Uttar Pradesh, India Hotel Shree Kanha Residency Full time ₹ 1,08,000 - ₹ 1,56,000 per year
  • Welcome guests upon their arrival.
  • Provide information about our hotel, available rooms, rates and amenities
  • Managing online and phone reservations
  • Performing all check-in and check-out tasks
  • Informing customers about payment methods and collecting payment
  • Maintain & update AD Register, collecting necessary information (like contact details, arrival city, arrival reason and exact dates of their stay) & verify their identity address proof.
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Type: Full-time

Pay: ₹9, ₹13,000.00 per month

Work Location: In person



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