AVP People Advisory Support

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If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President People Advisory Support - FTC Role

FTC Role for 1 Year.

Business: HR Advisory Offshore

Principal responsibilities

• Enable complex interpretation of policy and procedures and provide oversight of some complex events such as e.g., redundancy projects, working with the HR Business Partner, HR Consultants, People Solutions, and other specialist teams where required.
• Engage and Support people managers and employees in navigating complex people challenges across the spectrum of People Services with coaching and advice to help resolve the challenges.
• Apply a risk-based approach within the commercial context and considering the need to protect and promote the bank's reputation when providing support and guidance related to people issues.
• Collaborate with People Solutions, Business Partners, and other SMEs for opportunities, continuous improvement, and resolutions for complex cases, system, or process improvement.
• Apply problem-solving skills and analytical reasoning with HR knowledge to find appropriate solutions to complex people challenges that arise, escalating for guidance or decisions where appropriate.
• Demonstrates contribution to knowledge management content to support continuous improvement of People services and products.
• Maintain and observe all HSBC control standards and observe the Group People FIM, including adherence with recommendations made by internal/external auditors and external regulators.
• Independently operate the ServiceNow and RET tools to ensure logging of project data and management queries effectively, ensuring case details are logged accurately and no data or privacy risk concerns.
• Implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer, or Local Compliance Officer.

Leadership & Teamwork

• Manage expectations of the Business and other stakeholders and ensure all parties involved are aware of their roles and responsibilities.
• Escalate any queries/issues that are outside own knowledge/experience.
• Work effectively and professionally with colleagues across the Organisation.
• Provide feedback and recommendations to management to contribute to improved quality and efficiency of area activities.
• Help cultivate an environment that supports diversity and reflects the HSBC brand, thereby contributing towards high employee engagement and motivation.
• Be sensitive to cross cultural nuances and exhibit maturity and tolerance in managing the same.

Requirements :

• Qualifications in Human Resources or relevant field - 8+ years
• Experience of managing the people aspects of change programs.
• Excellent organisational and planning skills / attention to detail (E). Proven ability to work well under pressure within demanding and changing timescales/deadline and with varied stakeholders.
• Excellent communication and interpersonal skills, with ability to maintain effective working relationships with teams, peers, senior management, and business stakeholder.
• Strict adherence to the requirements of confidentiality, discretion and integrity
• Good understanding and knowledge of MS office (Excel, PowerPoint), ServiceNow tool.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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