Director- Site Reliability Engineer

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team We're building a world where Identity belongs to you.

Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling. 

As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling. 

Job Duties and Responsibilities:  

• Build and lead a high-caliber India-based SRE organization supporting Okta's production fleet. 
• Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services.
• Define and execute the India SRE strategy in alignment with global reliability goals.
• Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs.
• Implement automation and observability to reduce manual toil and improve operational efficiency.
• Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org.
• Hire, mentor, and develop top SRE talent across India; build a strong engineering culture centered on reliability and innovation.
• Foster collaboration across time zones with U.S. and EMEA teams.
• Promote continuous learning, knowledge sharing, and process improvement.
• Maintain a deep knowledge of industry best practices, evolving trends, and technologies.
• Manage service and business expectations and prioritize resource allocation.
• Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities.
• Improve SDLC processes for Cloud infrastructure as a code, including the maturity of CI/CD pipelines, change and release management. 

Required Knowledge, Skills, and Abilities:  

• 16+ years of experience in site reliability, infrastructure, or production engineering roles.
• 8+ years of experience in technical leadership & people management including managing managers.
• Strong expertise in automation, observability, performance optimization, and incident response.
• Excellent leadership, communication, and cross-cultural collaboration skills—particularly in a global matrixed setup.
• Experience building or scaling offshore SRE teams that partner with global counterparts.
• 4+ years of experience running the SRE org supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.
• Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines.
• Demonstrated ability to lead cross-functional teams and manage large-scale programs
• Effective verbal, written communication and interpersonal skills

 Education and Training:  

• Computer Science Degree or related degree or equivalent experience  

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What you can look forward to as a Full-Time Okta employee

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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