Customer Integration Tester

Customer Integration Tester, Pune

The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.

The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ. 

We are looking for a talented and motivated software tester to join our Customer Integration Development team. The team is responsible for developing and supporting our Client Integration Hub, developing and supporting our Flexible Integrations and the Bridge which is bespoke software we have to perform certain ETL tasks. 

• Analyses testing requirements and creates relevant and applicable test strategies, plans and scripts. 
• Carries out testing for new and improved functionality for internal and external facing Company software and applications.  

Responsibilities 

• Analyses requirements for testing and creates test strategies for new projects as well as existing projects where changes are required.  
• Creates and documents test plans, scenarios and scripts for validation by Developers and Analysts.  
• Creates automation scripts for use in Regression testing. 
• Executes testing scripts in all IT environments, tracking and reporting progress in line with the Defect Management Cycle 
• Identifies new and existing defects / bugs and measures these in line with agreed metrics.  
• Reports on and passes back findings and results to relevant Analysts and Developers for remedial work 
• Support peers and team members and is active participant in Scrum team activities. 

• Must have- Proven experience as a Test Analyst 
• Proven knowledge of different phases of testing in all IT environments 
• Have experience of Agile project delivery methodology 
• Have an up-to-date knowledge of test tools such as JIRA for defect classification, management and reporting 
• Be prepared to be flexible and take ownership of defects through to resolution 
• Have excellent verbal and written communication skills 
• Show initiative and take a pro-active approach to identifying risks and issues 
• Commitment to continuous improvement, with the ability to create test scenarios and enhance testing capabilities
• Good to have ISEB/ISTQB qualification or equivalent 
• Experience of other roles in the Software Delivery Life Cycle 
• Willingness to travel internationally if required 
• Proven ability to test API functions 

Additional information: 

• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained. 
• Relevant professional, ethical and health and safety standards apply to this role. 
• International travel maybe be required in order to fulfil international deployment.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the