Walk In TCS Kolkata Hiring for Work Force Management

4 hours ago

Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Walk-in | TCS Kolkata Hiring for Work Force Management

INTERVIEW DETAILS:

Interview date: 15th November,2025, Saturday

Interview time: 10 AM to 12 PM

Venue:

Tata Consultancy Services Ltd, Chennai, Module-4, 3rd Floor South Block, Chennai One It Sez Phase-2, 200 Feet Radial Rd, inner, ring road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Tamil Nadu 600097

Role: Work Force Management

Eligibiity Criteria

10+2+3 years of regular education B.Com/ M.Com, BA, any graduate.

Experience: 8-12 years

Mandatory

Strong analytical and Excel/Google Sheets skills.

Proficiency in WFM tools (e.g., NICE IEX, Verint, Genesys).

Experience in multi-channel support environments.

Excellent communication and stakeholder management.

Good to Have:

Knowledge of Google Workspace tools.

Familiarity with AI-driven forecasting or scheduling tools.

Experience in BPO or tech support environments."

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Workflow Specialist

Job Id

380019

Desired Skills

Customer Service

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

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